For a return, damaged parcel, incorrect item or refund enquiry, contact Al Marsoos with your order reference and a description of the issue.
Contact for return enquiries
Email contact@almarsoos.org, call +923007543823, or enquire through WhatsApp: +923007794838.
Details to include
Include the order reference, item name, selected size and the problem you want reviewed. Photos of the item and packaging can help explain a delivery issue. Avoid sending passwords or banking verification codes.
Before returning an item
Contact Al Marsoos to confirm the applicable return conditions and parcel instructions before sending an item. The business contact address is Muslim Town, Near Shafaq Marquee, Vehari, Punjab, Pakistan.
Conditions requiring confirmation
Product-specific eligibility, reporting windows, cancellation conditions, delivery-cost responsibility, refund methods and processing periods require confirmation from Al Marsoos. No automatic cash refund or warranty is promised by this page.